If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method. *Return shipping must be paid by the customer*. Pack Animal will pay for shipment and send the new product after we have received the original product in unused, unwashed condition. Refunds are available solely for unworn, unwashed, unused items in new condition within 40 days of purchase. Refunds are granted only after the items have been returned to and received by Pack Animal.
*Returned shipping must be paid by the customer*.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
To initiate a return or exchange, please complete the following steps: